Now info on Tatkal quota seats just a call away

Rail passengers will soon be able to get all necessary information on Tatkal quota seat availability, cancellation and refund rules and many more services with just a phone call. Adding on to its existing passenger services, the Indian Railways have started an advanced ‘138 services’ providing commuters with additional facilities over those provided on the existing ‘Rail Sampark 139’. According to railway officials, the 138 service is awaiting to be launched. Once started, commuters will also get to know information on trains between two stations, concession rules and ticket booking through cash cards and getting them delivered through courier or e-mail. Moreover, unlike the 139 services, callers will not have to wait for long on the telephone in order to speak to a customer care executive. Now, the same facility will be available by just pressing the ‘*’ (asterisk) button, officials said.

Published in: on October 26, 2011 at 7:21 am  Comments (1)  
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