Increased Accessibility to IRCTC Website

In a significant initiative to remove the difficulties faced by ordinary common users in accessing the IRCTC website for booking Tatkal tickets and ordinary tickets over internet in the first hour of the booking on the opening day, the Ministry of Railways has decided to bar travel agents, web-service agents/web agents of IRCTC from accessing the website during that period.

Under this decision, which is expected to provide increased accessibility of the IRCTC website to the ordinary users, following instructions have come into operation:-

a) Travel agents/web-services agents/web agents of IRCTC will not be given access to Tatkal booking, through e-ticketing on all days between 8 A.M. to 9 A.M.

b) Travel agents/web-services agents/web agents of IRCTC will not be given access, through e-ticketing, to trains defined in the system on their respective opening day of Advance Reservation Period (ARP), between 8 A.M. to 9 A.M.

This passenger friendly measure comes in the wake of a large number of complaints regarding IRCTC website not becoming accessible to common users at the time of the commencement of the Railway reservation booking in the morning, making it difficult to book e-ticket and Tatkal on-line.

In addition, a drive has also been launched for a period of one fortnight at all major reservation offices to conduct special checks between 7.30 A.M. to 9 A.M. to prevent touts/unscrupulous elements from cornering the seats/berths in the first hour of the opening day of the advance reservation period.

The above measures have been taken to take care of the interests of the ordinary passengers in respect of ticket booking both on-line as well as at the counters and to make sure that berths/seats are not cornered by the touts/unscrupulous elements.


Published in: on July 17, 2010 at 1:22 pm  Leave a Comment  
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Mysore launches first e-ticketing machine

The Mysore city railway station for the first time launched e-ticketing machine. General Manager, South Western Railway (SWR) Kuldip Chaturvedi formally inaugurated the machine yesterday, which is a joint venture between Indian Railway Catering and Tourism Corporation (IRCTC) and SPML technologies. Passengers could book their tickets by cash and credit card. They can also check availability of the seats, train schedule and package details through this machine, which would be operated mannually. Currently, the machine has been configured to accept rail e-tickets, electricity bill payments, telephone bills, mobile bills, credit card bill payments, daily passes and issuing of monthly passes.

Published in: on February 19, 2010 at 3:34 pm  Leave a Comment  
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Status of train tickets through mobile phones

A pilot project on “SMS alert service for e-ticket customers” has been launched by Indian Railways. In this service, “Ticket Booking Confirmation” irrespective of the status of booking is given to e-ticket customers. This service has since become available from the 2nd week of November 2009.

This information was given by the Minister of State in the Ministry of Railways, Shri E. Ahamed in a written reply in Rajya Sabha today.