“Book a Meal” Scheme on Railways

The Indian Railway Catering & Tourism Corporation has introduced the facilities of ‘book a meal’ on a pilot basis on 2779/2780 Goa Express and 2627/2628 Karnataka Express from June 15, 2010.

Salient features of ‘book a meal’ scheme are as follows :

· ‘Book a meal’ option on the ticket confirmation page is provided so that passengers can do online booking of their meals for the journey.

· This facility is only for the fully confirmed e-tickets only and not on Passenger Reservation System (PRS).

· The meals booked will be served by the pantry car staff during the journey according to the service timings.

· Cash payment is taken by the pantry car staff after successful delivery of the food.

· No extra charge is payable for this service.

· The facility is available only for the normal users of the IRCTC website, not for the agents.

The project is launched on a pilot basis and its extension will be based on the experience gained and on the levels of passengers’ satisfaction.

This information was given by the Minister of State for Railways, Shri K.H. Muniyappa in a written reply in Lok Sabha today.