IRCTC site to book 1.5 lakh more tickets per day

To put an end to e-ticketing woes, the ministry of railways has decided to increase the capacity of its ticket booking website. E-ticketing has been marred by bandwidth congestion, server errors and transaction failures of late. To do away with the glitches, Railways has initiated steps to augment e-ticket handling capacity of its website.

After the increase of the bandwidth, the IRCTC website will now book at least 1.5 lakh e-tickets more than the number it books right now. Senior officials at the Indian Railway Catering and Tourism Corporation (IRCTC), New Delhi, said after the ‘bandwidth enhancement’ the website will book at least 5 lakh e-tickets per day against 3.5 lakh bookings at present. This will further be enhanced to allow 8 lakh bookings in a day.

Passengers who log on to website for quick and convenient ticket booking, face a tough time after the site hangs in the mid of the transaction.

One might have completed the entire booking process but then the payment takes hours. And, each time the site keeps telling not to push the ‘back’ or ‘refresh’ button, making one sit glued to the site.

In other cases, the site might show the session as expired and ask one to re-login every two minutes. The multitude of website users can give numerous reasons for e-ticketing being a cumbersome and a tiring process. IRCTC, on the other hand, says it’s only one problem which has hit the site hard and that is “too many users logging at the same time.” To do away with the passengers’ woes, Railways will take short-term and long-term measures to increase the capacity of the website. “We might come up with software specifications in a day or two,” said sources in IRCTC, New Delhi. As part of the short-term measure, website capacity will be enhanced to allow 5 lakh bookings in a day, in about four months’ time.

The capacity will further be increased to about 8 lakh bookings per day in the long term. The IRCTC is jointly working with the Centre for Rail Information System (CRIS) to almost double the existing capacity and address online booking issues.

IRCTC, in the past too, had taken steps to make e-ticketing convenient. Apart from installing high capacity database servers, net bandwidth was hiked from 344 mbps to 450 mbps. The site crashes more frequently ahead of summer vacations and festival seasons.

Published in: on July 7, 2012 at 8:24 am  Comments (1)  

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One CommentLeave a comment

  1. Hari sir,
    Enhancing the band with and enabling to book more tickets are really a threat to the present reservation cadre.Their future is questionable??God save ecrc cadre!

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