Rlys wants your view on new rakes

A team from the Integral Coach Factory (ICF), Chennai, on Monday started collecting commuter feedback on new rakes plying the suburban rail network.

The survey was kicked off on Monday. The feedback form comprises 33 questions on issues such as the present seat design, the quality of cushions and handles, ventilation, illumination, etc. The questionnaire also seeks to know if commuters would like the new rakes to be equipped with sockets for charging cellphones and laptops.

“This is a preliminary survey and we aim to collect feedback from at least 500 commuters in the next couple of days,” a senior ICF official said. “The responses will be analyzed and presented in the form of a report to ICF’s chief design engineer.”

The report is expected to be prepared in two months.

Managing director of Mumbai Railway Vikas Corporation (MRVC) Rakesh Saksena said, “Based on the commuter feedback, changes can be made in the design of future rakes.”

The MRVC has already suggested changes for 72 rakes that are to delivered after two years. These suggestions include cushioned seats in second-class compartments, better-quality cushioned seats with more comfortable backrest and more leg space in firstclass compartments.

It has already been decided that the new rakes will have stainless steel bodies instead of the current Corten steel ones as it requires less maintenance. The first two prototype 12-car rakes will run on a trial basis in Mumbai by early next year. If the trials are successful, four such rakes will be supplied per month from December 2013 onwards.

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One CommentLeave a comment

  1. Dear Sir,

    This is regarding new rail coaches being built for Mumbai suburban trains. I have got following points needing improvements.

    1) Plastic Ventilation (milky coloured) on windows should be of
    transparent colour.
    Normally in overcrowded trains, commuters are standing inside the
    coach but can not see thr’u windows when station comes.Providing
    transparent coloured ventilation windows will help commuters to
    see outside when standing inside the coach.
    2) Overhead Handles provided are of substandard quality & in many
    compartments handles have come off causing trouble in
    overcrowded trains.
    3) Along with displays & announcement on screens provided inside
    the compartments, clock time also should be displayed.
    4) To check the possibility of widening the seats in IInd class
    compartments as already it has become a practice of four persons
    seating in crowded trains.

    Thanks & regards,
    Pradip Ashar


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