RPF wants to know what women want

Rattled by the increase in crime against women on local trains, the Railway Police Force has started the first-ever real time survey among commuters to get a grip on the problem.

On Saturday, RPF officials from Western Railway (WR) were seen interacting with women commuters and distributing feedback forms, which have been designed to understand the kind of problems they face every day while commuting on local trains and what their expectations were from the police. The drive will continue for a few days more and cover the entire suburban network.

WR Senior Divisional Security Commissioner, Rajendra Rupnawar said, “While we do take steps to provide security to women passengers, we wanted to understand it from their point of view. And the best way to do it is by carrying out a real time survey.”

The team led by senior inspector Yash Mishra, boarded several trains late in the evening, interacted with the commuters and also pasted stickers in the compartments with the RPF and GRP emergency help line numbers.

The feedback form that was distributed is easy to fill on the go, says Rupnawar, adding that the commuters could even fill it up later and hand it over to any RPF official at a railway station or drop it at the RPF post. An email id has also been created for those who wish to give an e-response HYPERLINK “mailto:rpfbct@yahoo.com” rpfbct@yahoo.com

Unlike most feedback forms that go from dust to dust, the RPF claims it is serious about the survey.

“The data obtained at the end of this survey will be properly studied and tabulated. It will help us to strengthen our security network and also look into the issues which may not be obvious to us.”

Though the RPF is yet to tabulate the responses, a quick recap of the flash survey revealed that most women were not aware of the emergency help line numbers. For those who were, there weren’t exactly many positive things to be said about the service.

Yash Mishra however is optimistic. “The ladies were appreciative of the effort and we are sure some constructive suggestions will come our way,” he said.

http://www.mumbaimirror.com/index.aspx?page=article&sectid=2&contentid=201110032011100302452154180bf5e0d

Published in: on October 26, 2011 at 6:55 am  Leave a Comment  

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