IRCTC seeks passengers’ opinion on quality of food

New Delhi, Oct 11 (PTI) As part of its efforts to ensure passenger satisfaction, IRCTC has invited online opinions from travellers on the quality of food served onboard trains.

The Indian Railway Catering and Tourism Corporation (IRCTC) Limited, which looks after catering services on trains, has come in for a lot of flak over the quality of food served.

Though IRCTC has opened various channels to help passengers post their feedback which includes registering complaints on trains itself to improve services, it feels that the latest initiative will provide a correct assessment of its catering services.

On its website ‘’, the Railway PSU seeks an opinion poll with the question — How was onboard catering on your last train journey?

Passengers have to click in either of the two — satisfactory or non satisfactory.–opinion-on-quality-of-food

Published in: on October 18, 2009 at 1:24 pm  Leave a Comment  

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