Automated ticketing machines at DMRC stations

new delhi : With Delhi Metro running packed to capacity, the queues at ticket counters in Metro stations are getting longer and longer. To
provide relief to passengers from these long queues Delhi Metro Rail Corporation (DMRC) is now installing automated ticketing machines at busy stations.

The new machines will enable commuters to insert money in exchange for tokens. People can also recharge their smart cards by tendering cash or using credit cards. To start with, 16 such machines are being installed at busy stations at a cost of Rs 20 lakh per machine. “The automated ticketing machines will be installed at Barakhamba Road, Central Secretariat and Vishwavidyalaya stations by the end of April. In all, 16 machines have been procured,” said a DMRC spokesperson.

Using the vending machine is simple. A commuter needs to select the destination on a touchscreen computer and insert the required amount of money into slots provided in the machine. Commuters can insert coins of Re 1, 2 and 5 denomination and notes of Rs 10, 50 and 100 value. If the cost of the token is lower than the money inserted, the machine will automatically tender change too.

Those with smart cards will be able to recharge them at the machines. For these commuters, the machine is also designed to accept payment by credit cards. Such vending machines are very popular at Metro stations abroad and the ones procured by DMRC have been adapted to Delhi needs. “A token vending machine was installed on a trial basis at the Rajeev Chowk metro station about two years ago and based on commuter feedback, certain modifications were incorporated. The improved model is now being tested at the Shastri Park metro station,” added the spokesperson.

The corporation also plans to install the machines at new Metro stations at Jawaharlal Nehru Stadium and Jangpura as these are going to be busy during the Commonwealth Games. Rajeev Chowk station will also be fitted with a vending machine soon.

The automated machines are also expected to reduce the load on the existing ticketing system, which is totally manual at present.

Published in: on March 27, 2009 at 1:39 pm  Leave a Comment  
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